Everything you need to know about processing, delivery, tracking, and our final sale policy.
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Processing Time
Each order is carefully prepared and dispatched within 1β2 business days, ensuring it meets our quality standards before it reaches you.
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Delivery Time
Orders typically arrive within 7β14 business days, depending on your location.
Canada: 7β10 business days
USA: 7β14 business days
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Shipping Charges
Free shipping on orders above CAD 50
A flat CAD 15 delivery fee applies to all other orders
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Order Tracking
Once your order is dispatched, youβll receive a tracking link via SMS from our delivery partner, allowing you to follow your order every step of the way.
While we strive for timely delivery, occasional delays may occur due to external factors beyond our control.
Please ensure all shipping details are accurate at checkout, as weβre unable to redirect orders once dispatched.
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Final Sale Policy
At Henna by MK, each product is thoughtfully designed for a flawless experience. Due to the nature of our products, all purchases are considered final sale.
We do not offer returns, exchanges, or refunds once an order has been shipped.
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Incorrect Order
In the rare event that you receive an incorrect item, please contact us within 48 hours of delivery with clear photos. Our team will review your request and ensure it is resolved promptly.
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Order Accuracy
We kindly ask that you review your order details carefully before completing your purchase, as modifications or cancellations cannot be guaranteed once the order is confirmed.